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QNA
Doha
Minister of Municipality and Environment HE Engineer Abdullah bin Abdulaziz bin Turki Al Subaie has affirmed that governmental institutions are facing many challenges, particularly the blockade imposed on the country, and the coronavirus (COVID-19) pandemic, calling for a transformation in the management of the business through good planning to achieve strategic goals and objectives for the future.
In his speech during the opening of the first annual Planning Forum, which was launched via video conferencing, the minister said the governmental institutions are required to always be prepared to work surmount the challenges and turn them into opportunities, especially in light of the preparations for the 2022 World Cup.
“This annual forum is the first of its kind to build effective communication channels between the ministry’s leaders to discuss their ambitions to enhance institutional effectiveness, exchange ideas and opinions to improve the satisfaction of the internal and external public,” he said.
He added, “In conformity with the directives of Prime Minister and Minister of Interior HE Sheikh Khalid bin Khalifa bin Abdulaziz Al Thani in keeping pace with Qatar National Vision 2030, it was necessary to develop the strategic plan of the Ministry of Municipality and Environment.”
He said, the Ministry, with the help of experts and specialists from various sectors, has begun to develop its strategic plan in cooperation with one of the international consultancy firms specialised in the field of formulating strategic plans.
Excellence in performance is the way to achieve goals and to achieve this, the Qatari cadres must be built through education, qualification, training and refining of their skills, in addition to hiring Qataris for jobs with national competencies, as this is one of the major priorities at the ministry, he said.
Eng Subaie reviewed a number of the ministry’s projects in the fields of urban planning affairs, municipalities, public services, agriculture, fisheries, environment and shared services.
He said the ministry is working on providing its over 450 services for citizens and residents, as well as to the public and private sectors through several access points, adding that the ministry will employ technology to implement its strategy and achieve its mission, vision and goals
He said the ministry will measure the satisfaction of public by launching customer satisfaction questionnaires in various sectors and internal questionnaires to measure the satisfaction of the employees about the services provided by various departments.
Eng Yousef Ahmed Janahi, director of Planning and Quality Department and General Coordinator of the First Annual Planning Forum, said the main objectives behind the forum are to create a common vision for the future of the ministry during the five-year plan period in light of the approved long-term vision and to provide the opportunity for senior officials to present their plans for an open and honest discussion, review and comment on them in the interest of the ministry, in addition to discussing related issues and proffer solutions.
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21/09/2020
3344