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QF for Social Work offers 10,414 services in 2 weeks despite crisis

QF for Social Work offers 10,414 services in 2 weeks despite crisis

Meriam Jelliti
Doha
The total number of services provided by Qatar Foundation for Social Work and the centres affiliated to it has reached 10,414 during the period from March 15 to 31, Amal bint Abdullatif al Mannai, CEO of the foundation and chairperson of the Central Committee for Crisis Management at the foundation, has said.
The foundation has been functioning through a remote work system since March 15.
Mannai informed this while addressing the local media during a virtual press conference on the precautionary measures taken by the foundation to ensure its smooth functioning and to contain the spread of the coronavirus (COVID-19).
Mannai also announced the launch of a new hotline number 16030, which will help the targeted social groups to contact the foundation and its centres, to avail themselves of its services in view of the COVID-19 situation.
Mannai said, “As the foundation and its centres are important and sensitive institutions for families and the society, it has implemented a digital infrastructure to enable the employees to work remotely from their homes and ensure hassle-free functioning of the daily tasks, while ensuring the health and safety of the employees.”
She added that 80 percent of the employees are now working from home. “We have also formed specialised working groups, such as media group, legal group and social group, to ensure that all works are continuing smoothly.”
“We have also revised the online platforms of the foundation and its associated centres and launched internal and external awareness campaigns on COVID-19, in addition to activating a special Instagram account for counseling. We have also implemented all the guidelines for hygiene and sterilization at the foundation,” she said.
“As part of the safety measures, we have stopped personal visits for the elderly and targeted families. We are providing a variety of services remotely, including psychological counseling service for the elderly. We continue to provide advisory services, answer queries by phone and other electronic means, and offer remote courses for the members of the Namaa Centre. This is in addition to activating two online applications – ‘Shawerny’ - consult me and ‘Saedny’ - help me – and communicating with parents and families,” Mannai said.
Al Noor Centre has also started distance education and is providing consultation for parents.
She said the foundation will educate various segments of the society on the importance of adherence to safety measures to prevent the spread of COVID-19.
Mannai also pointed to the combined efforts of the foundation in coordination with the Ministry of Interior, the Ministry of Public Health, the Ministry of Education and Higher Education, the Supreme Judicial Council, the Voluntary Committee, PHCC health centres, Vodafone and several other organisations. Members of the committee and representatives of the affiliated centres participated in the press conference.
Director of the UNICEF office in Qatar Prof Anthony McDonald commended the efforts of the foundation in the face of the crisis and expressed his organisation’s willingness to cooperate with the
foundation.

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