Hamad Medical Corporation (HMC) has announced changes to the operating hours of a number of services for the Holy Month of Ramadan. All emergency and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.The changes to operating hours affect a number of services delivered remotely via the national COVID-19 helpline number: 16000Changes to services run via the national COVID-19 helpline number: 16000COVID-19 helpline Ramadan service hours: 24 hours a day, 7 days a week How to access the service •Call 16000 •Select language •Select 1 for COVID-19 helpline HMC’s OPD virtual clinics will run alongside HMC Urgent consultation clinics: Patients will be called for their virtual appointments between 9am and 2pm Sunday to Thursday.HMC Urgent Consultation  ServiceRamadan service hours: 7 days a week,  8am – 3pmHow to access the service•Call 16000 •Select language •Select 3 for HMC•Select 1 for HMC Urgent Consultation Mental Health Helpline Ramadan service hours: 9am to 2pm and 9pm to 2am, Saturday to Thursday, 9am to 2pm on Fridays How to access the service •Call 16000 •Select language •Select 3 for HMC•Select 1 for HMC Urgent Consultation HMC Pharmacy Medication Home Delivery Service 8am to 3pm, Saturday to Thursday (closed on Fridays)  How to access the service •Call 16000 •Select language •Select 3 for HMC•Select 2 for Medication Delivery (please be reminded there is a QR30 fee for delivery payable by credit card)HMC’s Drug information Service •8am to 3pm, Saturday to Thursday (closed on Fridays)  •Call 40260759HMC Diabetes Hotline•Will operate seven days a week from 8am  to 5.30 pm and 7.30 pm  to 11pm•Call 16099/ 4The diabetes hotline is run by trained diabetes educators with backup physician.Changes to Hamad Medical Corporation hospitals Emergency Services All Emergency Departments, Pediatric Emergency Departments and inpatient services across HMC’s network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.Blood Donation Blood Donor Center next to Hamad General Hospital: Saturday  to Thursday from 8am to 1pm and 6pm to 12 midnight   New Blood Donor Center opposite Outpatient Department next to Surgical Specialty Center: 6pm to 12 midnight, Saturday to  Thursday  (closed in the morning)Both centers are closed Fridays.HMC’s Nesma’ak Customer ServiceNesma’ak Customer Service helpline, 16060 will operate Sunday to Thursday 7am to 10pm;  Friday  and Saturday 10am to 4pm