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Careem matched all customer tips made on the app across the UAE, Pakistan, Jordan, Qatar, Kuwait, and Bahrain during the holy month of Ramadan to recognise the hard work of ride-hailing and delivery captains. The total amount of customer tips collected and then doubled by Careem amounted to QR1,034,415 ($284,102).
“We want to thank our customers for their generosity to captains during the holy month of Ramadan,” said Bassel Alnahlaoui, managing director of Mobility at Careem.
“Our captains work hard to simplify people’s lives every day and we are pleased to deliver QR1,034,415 to them by matching tips across the UAE, Pakistan, Jordan, Qatar, Kuwait, and Bahrain.”
Customers tipped captains on the app after completing ride and at order checkout for food and grocery deliveries. Careem then matched the tips, putting 100% of each customer tip and another 100% match in each captain’s weekly pay throughout the month. During Ramadan, Careem also paused food orders in all markets for 30 minutes to allow captains to break their fast at iftar.
Careem’s multi-service app is available for download from the Apple App Store, Google Play, or via direct Android download.
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