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The Ministry of Commerce and Industry (MoCI) has announced the launch of a new complaint submission service through its mobile application, available on iPhone and Android devices, under the name ‘MOCIQATAR’. This aims to facilitate the complaint submission process, improve service quality, and ensure the effective meeting of user needs.
The initiative is designed to streamline the complaint submission process, enhance service quality, increase satisfaction among citizens and residents, and ensure that user needs are met efficiently, MoCI said.
The application allows users to report complaints related to prices, sales, products or services, misleading advertisements, and information. (TNN) page 8
