LondoncTypeface:> EasyJet’s new control centre is enabling its operations teams to better manage flights using artificial intelligence (AI), the airline said. Personnel based at the integrated control centre near Luton Airport, Bedfordshire, have access to Jetstream, a generative AI tool. This helps them solve issues for pilots and crews on the ground more quickly, easyJet said. Among the benefits of AI are predicting standby crew requirements and recommending the best crew options for each operation, according to the airline. More than 250 staff work in the control centre, managing easyJet’s daily programme of around 2,000 flights. Their responsibilities include planning routes, allocating pilots and cabin crew, arranging aircraft maintenance and passenger communications. The facility is designed to provide a calm environment for workers, with natural daylight and limited noise. EasyJet chief executive Johan Lundgren said: “We are really pleased to have our new operations control centre up and running in time for the summer season ramp up, providing our operational team with a modern and bespoke facility from which to manage up to 13,000 flights a week.” (PA Media/dpa)
