The Ministry of Commerce and Industry (MoCI), in collaboration with Nasser Bin Khaled and Sons Automobiles, Qatar’s authorised Mercedes-Benz dealership, has issued a recall for certain models including the C-Class, E-Class, GLC, S-Class and EQE manufactured between 2023 and 2024. This recall is due to a potential issue with the ignition switch computer, which may not meet factory specifications, and may lead to stopping the feature of ‘hands-free trunk opening’ by moving the foot under the rear bumper.
The ministry said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
The ministry said it would coordinate with the dealer to follow up on the maintenance and repair works and communicate with customers to ensure that the necessary repairs are carried out.
The ministry has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquires and suggestions.(TNN)
