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QNA

DOHA: Hamad International Airport (HIA) is prepared to see the peak travel period during the end of the Holy Month of Ramadan and the Eid Al Fitr holiday.

The airport has advised its departing passengers to check in online and arrive three hours before their flights.The self-service check-in and bag-drop facilities are also available, which enable passengers to check in, print boarding passes and bag tags; tag their bags; and drop them at the bag drop counters before proceeding to border control.

Citizens and residents can utilize e-gates to speed up the procedures unless travelling with children under 18.Check-in closes 60 minutes before take-off.

Baggage allowance and weight restrictions will be firmly applied by airlines. Travellers are advised to enquire about baggage guidelines from their specific airline. It is advisable to avoid travelling with non-standard or oversized luggage. A baggage repack area is available for passengers at the departure hall with luggage-weighing machines.

In the interest of security, the airport has advised travellers not to leave vehicles unattended at curbside. It is encouraged to use the dedicated parking facility for pick-ups and drop-offs.

During security checks, passengers are requested to ensure that they are not carrying any prohibited items such as liquids, aerosols, and gels, and to pack any liquid containers in a clear, re-sealable plastic bag with each being 100ml or less.

Electronic items larger than mobile phones must be removed from bags and placed on trays for X-ray screening. Small vehicles powered by lithium batteries, such as hoverboards, are prohibited for carriage.

Passengers are also advised to minimize travelling with pets, due to the holiday peak season.

Passengers departing from Goha are advised to download the 'HIAQatar' mobile app for updates and to assist in making the passengers' journey more seamless with real-time information about flight status, baggage claim and directions to boarding gates, as well as food, beverage and retail offers from Qatar Duty Free (QDF).

Hamad International Airport has also introduced innovative digital wayfinding through QR Codes that have been leveraged to provide an easy-to-use wayfinding solution at different digital touchpoints conveniently located across the airport's expansive terminal.

HIA has asked passengers to follow the signage in the terminal or ask staff for assistance to make the travelling process more comfortable within the airport.

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03/04/2024
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