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Philippines’ flag carrier Philippine Airlines (PAL) has added yet another feather to its cap by winning the 2019 Most Improved Airline award, according to the Australia-based airline review firm AirlineRatings.com.
This is the fourth major global accolade to be received by PAL since 2018.
In February of 2018, the Filipino airline was certified as a Four Star global airline by the international rating firm Skytrax after excelling in rigorous independent audits of PAL’s inflight and ground services and products.
London-based Skytrax also gave PAL the 2nd Most Improved Airline for 2018 Award last July, based on worldwide passenger surveys.
Most recently, on September 25 2018, PAL received the Four Star Major Regional Airline 2019 award from New-York based Airline Passenger Experience Association (APEX), again based on a comprehensive verified passenger voting system.
In addition, PAL also earned a 7-Star Safety rating (the highest possible) from AirlineRatings.com in September 30. The Filipino flag carrier likewise vaulted to the world’s Top 50 Best Airlines rankings as well as Top 30 Best Cabin Cleanliness rankings of Skytrax, both in July of 2018.
For the “Most Improved Airline Award 2019”, AirlineRatings.Com praised Philippine Airlines for its initiatives “to expand its global footprint using new generation fuel-efficient aircraft equipped with the latest cabins.”
AirlineRatings.Com editors emphasised that “Philippine Airlines’ bold expansion plans and its commitment to a next-generation, easy product made it a stand-out for the most improved airline.”
“The world is taking notice of the continuing transformation of Philippine Airlines”, said President and COO Jaime J. Bautista. “We are once again elated and truly humbled by this latest seal of approval, this time from AirlineRatings.Com. I share this honour with my PAL family - a team of hardworking professionals dedicated to maintain and sustain a high-quality brand of service that is fuelled by the ‘Heart of the Filipino service’ philosophy.”
Said President Bautista: “This recognition will inspire the PAL team to further enhance and level up our products and services so that our beloved passengers can enjoy a convenient and comfortable travel experience. I hope it will also inspire Filipinos everywhere to dare to be achievers and strive for excellence in a world of big challenges.”
The rating body pointed out that, Philippine Airlines (PAL) has expanded its global footprint by more than 60 percent in recent years with innovative services. AirlineRatings.Com likewise lauded the barrier-breaking “historic milestone” set by PAL’s 16-hour non-stop flights to New York City that “crosses the north polar regions to land at New York’s John F. Kennedy International Airport on the evening of the same day”.
The airline review website cited PAL’s fleet modernisation initiatives that will see the airline receive up to 21 brand-new and state-of-the-art aircraft by the year-end. The brand new fleet enables international and domestic route network expansion plans. According to the airline, the other destinations being eyed as more A350 aircraft join the fleet include Seattle, Chicago and a point in Western Europe.
AirlineRatings.Com editors also cited PAL’s extensive Asia network, and flights to London Heathrow, the Middle East and several North American destinations including Toronto, New York and Los Angeles. (PAL also flies to San Francisco, Vancouver and Honolulu, all with non-stop flights from its Manila hub.)
The AirlineRatings.Com is a leading global authority on airline safety and product ratings with an estimated 25 million visitors from 232 countries, and widely recognised for its annual Airline Excellence Awards.
The award-winning airline continues to focus on the next major goal to enhance its position as the Philippines’s only full-service airline with a global network. Said PAL President Bautista: “In this very challenging and competitive airline environment, we renew our determination to keep on improving, so that we can eventually earn the highest Five-Star Certification in the name of our country and our people.”
PAL commenced services in 1941. It now serves 57 international destinations and has 70 aircraft.
It has a low-cost subsidiary PAL Express which serves 38 domestic destinations with 30 aircraft.
PAL flies between Doha and Manila 5 times a week starting March 31, 2019 (Sunday, Monday, Wednesday, Thursday and Friday) currently flying 4 times a week.
This is the fourth major global accolade to be received by PAL since 2018.
In February of 2018, the Filipino airline was certified as a Four Star global airline by the international rating firm Skytrax after excelling in rigorous independent audits of PAL’s inflight and ground services and products.
London-based Skytrax also gave PAL the 2nd Most Improved Airline for 2018 Award last July, based on worldwide passenger surveys.
Most recently, on September 25 2018, PAL received the Four Star Major Regional Airline 2019 award from New-York based Airline Passenger Experience Association (APEX), again based on a comprehensive verified passenger voting system.
In addition, PAL also earned a 7-Star Safety rating (the highest possible) from AirlineRatings.com in September 30. The Filipino flag carrier likewise vaulted to the world’s Top 50 Best Airlines rankings as well as Top 30 Best Cabin Cleanliness rankings of Skytrax, both in July of 2018.
For the “Most Improved Airline Award 2019”, AirlineRatings.Com praised Philippine Airlines for its initiatives “to expand its global footprint using new generation fuel-efficient aircraft equipped with the latest cabins.”
AirlineRatings.Com editors emphasised that “Philippine Airlines’ bold expansion plans and its commitment to a next-generation, easy product made it a stand-out for the most improved airline.”
“The world is taking notice of the continuing transformation of Philippine Airlines”, said President and COO Jaime J. Bautista. “We are once again elated and truly humbled by this latest seal of approval, this time from AirlineRatings.Com. I share this honour with my PAL family - a team of hardworking professionals dedicated to maintain and sustain a high-quality brand of service that is fuelled by the ‘Heart of the Filipino service’ philosophy.”
Said President Bautista: “This recognition will inspire the PAL team to further enhance and level up our products and services so that our beloved passengers can enjoy a convenient and comfortable travel experience. I hope it will also inspire Filipinos everywhere to dare to be achievers and strive for excellence in a world of big challenges.”
The rating body pointed out that, Philippine Airlines (PAL) has expanded its global footprint by more than 60 percent in recent years with innovative services. AirlineRatings.Com likewise lauded the barrier-breaking “historic milestone” set by PAL’s 16-hour non-stop flights to New York City that “crosses the north polar regions to land at New York’s John F. Kennedy International Airport on the evening of the same day”.
The airline review website cited PAL’s fleet modernisation initiatives that will see the airline receive up to 21 brand-new and state-of-the-art aircraft by the year-end. The brand new fleet enables international and domestic route network expansion plans. According to the airline, the other destinations being eyed as more A350 aircraft join the fleet include Seattle, Chicago and a point in Western Europe.
AirlineRatings.Com editors also cited PAL’s extensive Asia network, and flights to London Heathrow, the Middle East and several North American destinations including Toronto, New York and Los Angeles. (PAL also flies to San Francisco, Vancouver and Honolulu, all with non-stop flights from its Manila hub.)
The AirlineRatings.Com is a leading global authority on airline safety and product ratings with an estimated 25 million visitors from 232 countries, and widely recognised for its annual Airline Excellence Awards.
The award-winning airline continues to focus on the next major goal to enhance its position as the Philippines’s only full-service airline with a global network. Said PAL President Bautista: “In this very challenging and competitive airline environment, we renew our determination to keep on improving, so that we can eventually earn the highest Five-Star Certification in the name of our country and our people.”
PAL commenced services in 1941. It now serves 57 international destinations and has 70 aircraft.
It has a low-cost subsidiary PAL Express which serves 38 domestic destinations with 30 aircraft.
PAL flies between Doha and Manila 5 times a week starting March 31, 2019 (Sunday, Monday, Wednesday, Thursday and Friday) currently flying 4 times a week.
