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CRA to host telecom consumers outreach event


AS part of its initiatives to educate consumers about their rights and responsibilities, the Communications Regulatory Authority (CRA) is organising an outreach event at Aspire Park, next to the Sugar & Spice Cafe from 2pm to 9pm, on December 9, 2017.
This is an opportunity for CRA to connect with telecom consumers and raise awareness. CRA's team will be on hand to provide useful tips to help visitors better understand their rights and responsibilities and to educate consumers on other topics related to roaming, spam SMS messages and scam calls. Visitors will also be able to lodge telecom complaints against service providers onsite and learn more about CRA's complaints resolution process.
The CRA stand will also include a special section to connect with consumers who follow the CRA social media accounts to get their feedback about the e-awareness campaigns and to identify the topics they want to know more about.
"CRA ensure to balance the rights of consumers with the obligations of telecoms service providers. Consumers need to be aware of their rights and responsibilities in order to make informed decisions. I would like to invite all telecom consumers to join us at the event to know more about their rights and responsibilities," said Amel Salem al Hanawi, CRA's Consumer Affairs Manager. (TNN)

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